Agile promises customer collaboration—but what happens when the client disappears after kickoff? From over-involved partners to silent ghosts, client distance shapes how teams write user stories, prioritize work, and deliver value. Here’s how Product Owners can bridge the gap, keep alignment alive, and ensure the client’s voice is never lost in the backlog.

User stories are the bridge between clients, teams, and great products. But the way they’re written changes dramatically depending on whether clients are close or far. Discover how Product Owners can adapt, find the right users, and ensure stories remain clear, valuable, and testable.